Privacy Policy
This privacy policy applies to the personal data of customers, partners and other external parties and website visitors of Zot Engineering Ltd (“Zot”) that is collected or used by Zot Ltd. Zot appreciates the interest you have shown in our company, products and services by visiting our website www.zot.co.uk or related communication channels.
This privacy policy applies to all the personal data that Zot collects when you interact with Zot such as when you visit our websites, when you apply for a job position, when you purchase Zot products or services, when you contact customer support, and when you interact with Zot as a customer, supplier or business partner, etc.
Protecting the personal rights and privacy of each and every individual is the foundation of trust in Zot’s business relationships.
WHAT IS PERSONAL DATA AND WHAT DOES PROCESSING MEAN?
Personal data includes all information that can be directly or indirectly linked to a living individual, i.e. data such as name, personal identification number, location data, and an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing is more or less any use of personal data. According to law processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
SECURITY PROCESSING
Zot engineering Ltd use and process your data in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using technical or organisational measures to ensure integrity and confidentiality and availability is maintained at all times.
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Zot Engineering Ltd, Inveresk Mills Ind Park, Musselburgh. EH21 7UQ, with company registration number S57167, is responsible for the processing of personal data and is responsible for guaranteeing that the processing within the Zot Ltd is in accordance to the law.
WHAT PERSONAL DATA DO ZOT COLLECT ABOUT YOU?
The following personal data may be processed within our customer relationship:
- Contact information (such as name, e-mail address and telephone number)
- Customer category
- Contact preferences
The following personal data may be processed within our partner relationship:
- Contact information (such as name, e-mail address and telephone number)
When you apply for a job position through our application form, or through any other communication channel, we may process following personal data about you:
- Contact information (such as name, e-mail address and telephone number)
- Personal identification number
- Information from your Curriculum Vitae, such as work experience, former employers, references and other information that you provide us with
By sending us your application you will consent to the processing of your personal data. If you want to withdraw your consent please contact our Data Controller, (contact details see below).
WHY DO ZOT PROCESS YOUR PERSONAL DATA?
Zot will collect and process personal customer data within the scope of our customer relationship processes. The personal data is collected and processed for the following purposes:
- Completing obligations to customers such as execution of purchase, invoicing and providing support,
- Improve and optimize customer offering, such as product development and product features,
- Enable general customer care and customer service, such as answering questions,
- Storing customers preferences for future interactions and communications from Zot,
- The data can also provide basis for market and customer analyzes, market research, statistics, business tracking and business and method development related to the purchase of goods and services.
The personal data is processed on the basis of Zot’s legitimate interest of being able to maintain and document customer relationships and related activities and in order to fulfill customer agreements between Zot and our clients and to be able to provide the products and services ordered.
Further on personal data is processed in order for Zot to comply with its legal statutory obligations stated in applicable legislation, such as accounting laws.
Zot will also collect and process data in order to identify and develop potential customers and to present offers. This personal data is based on a legitimate interest of being able to reach out to new potential customers. Zot will provide information about the collecting and processing of personal data when the first interaction with the potential customer occurs. Individuals always have the right to object to processing activities of their personal data.
Zot will collect and process data about suppliers and business partners in order to manage customer relationships, facilitating information access and to enhance communication in order to fulfill agreements and legal obligations.
RETENTION PERIODS
Zot will retain customer personal data for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes. If no interaction occurs between us and a customer Zot will then erase the personal data pertaining to that customer when no longer necessary.
Product quality, design and tractability is vital for Zot. If you, in your role as a customer to Zot, is involved in information exchange regarding the design of our products we will retain our information exchange regarding product design for as long as the product is being used in the market.
Personal data concerning customers, suppliers and business partners regarding verifications will be retained for at least a period of six years from the end of the calendar year during which the relevant financial year ended for accounting purposes due to legal obligations.
DISCLOSURE TO THIRD PARTIES
When you interact with Zot as a customer Zot may share your personal data with our suppliers and business partners and other third parties bearing a necessary relationship for Zot to provide its services.
When you interact with Zot as a supplier or business partner, Zot may disclose personal data to another business partner and or a supplier, such as factories, warehouse and transportation suppliers. Zot may share your personal data with governmental authorities in order to fulfill legal obligations in the areas of tax and customs, anti-fraud and anti-money laundering legislation.
YOUR RIGHTS
Once you have provided us with your personal data, in certain circumstances you are entitled to;
- request confirmation whether or not personal data is processed and obtain access to your information
- object to any processing of your personal data processed on the basis of a legitimate interest, on grounds relating to your particular situation;
- have your personal data erased under certain circumstances, e.g. for direct marketing
- restrict the processing of your personal data under certain circumstances
- request information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible (“data portability”).
To exercise any of the rights mentioned above we refer you to the contact our Data Controller (for contact details see below).
You have always the right to lodge complaints pertaining to the processing of your personal data to the competent supervisory authority responsible for data protection matters.
APPROPRIATE SAFE GUARDS
Zot recognize and take seriously our responsibility to protect the personal data you entrust to Zot from loss, misuse or unauthorized access. Zot uses a variety of security technologies and organizational procedures to help protect your personal data. For example, access controls, firewalls, antispam, antivirus and secure servers. We encrypt certain types of data, such as financial information and other sensitive data.
Personal data may be disclosed to external parties, such as service providers which process personal data under the instructions of Zot. Where such disclosure entails transfers of personal data outside the EU/EEA, Zot will ensure that appropriate safe guards will be put in place prior to such transfers.
CHANGES TO THIS PRIVACY POLICY
Zot reserve the right to change or add to this privacy policy from time to time and will post any material revisions on our websites. We will post a prominent policy on our privacy policy page to notify you of any significant changes to this privacy policy, and will indicate at the top of the policy when it was most recently updated. We encourage you to check back often to review the latest version.
CONTACT INFORMATION
If you have any queries about how Zot treat your information, the contents of this privacy policy or your rights under local law, please contact our Data Controller Paul Beaumont at [email protected] or phone 0131 653 6834.
