Quality
PHILOSOPHY
Quality is not something to be superimposed by inspectors somewhere along the production line. At ZOT we aim for “the customer’s perception of excellence” and the finest details are closely controlled at each stage of manufacture. ZOT’s Quality assurance begins with the preparation of the manufacturing specification and the verification of tooling. Thereafter quality controls are built in at every stage of production, including SPC procedures where beneficial.
All processes are controlled by various quality methods, including Cp & Cpk, preventative maintenance schedules, critical characteristics, every possible variable and attribute is monitored and controlled. This is also backed up with a well-equipped Laboratory, covered 24 hours a day.
STRATEGY
The control and monitoring of our goals are the basics of our strategy.
The management team supports the Quality System and always takes the necessary actions to ensure the appropriate quality standards are applied.
CORNERSTONES
- QUALITY COMES FIRST
- PROCESS SENSITIVE OPERATIONS THAT RESULT IN QUALITY DEFECTS CAN BE VERIFIED DIRECTLY BY THE QUALITY MANAGER
- EVERY OPERATOR IS RESPONSIBLE FOR THE QUALITY OF THEIR OWN WORK
- THE QUALITY MANAGER HAS THE AUTHORITY TO USE ALL MEANS TO ACHIEVE THE OBJECTIVES
- PROCEDURES SHOULD ALWAYS BE FOLLOWED
- IF AN OPERATOR, FOR WHATEVER REASON, CAN NOT FOLLOW THE WORK INSTRUCTIONS, THE QUALITY MANAGER NEEDS TO BE INFORMED IMMEDIATELY
Quality approvals
